Apple introduced its latest iPhone and Watch 8 series with the ability to send an automated call to emergency services when the device experiences a sudden stop, usually as a result of a car accident.

The feature is now being rolled back, as one US ski town sent 71 accident reports, the Colorado Sun reported. According to the Summit County 911 Center, none of these automated calls were emergencies – the skiers just stopped abruptly on the slopes without needing medical attention.

The crash detection and fall detection feature on the iPhone 14 series automatically calls 911. The emergency center then calls the phone, and if the caller doesn't pick up, in theory, they've been involved in an accident, which means an emergency vehicle must be dispatched .

Според Трина Дамер:

привремен директор на центарот за округот Самит 911, овие повици вклучуваат „огромно количество ресурси, од диспечери до заменици до патроли за скијање“, но ниту еден од нив не бил вистински итен настан. Диспечерите ги упатуваат овие автоматизирани повици на снежните ридови и падини, што значи дека тие се пренасочени од вистински итен случај што може да спаси нечиј живот.

Dispatchers from Grand County, the Vail Police Department and Pitkin County each receive about 20 robocalls a day. They try to call each one, but often the skiers have their phones deep in the pockets of their layered clothing and can't answer, sending emergency workers to the iPhone's last known location. Rescue workers rarely reject these calls for help because they cannot distinguish what is an emergency.

Grand County Sheriff Brett Schroitlin said Apple responded to supervisors, saying it was aware of the conflict between the skiers and the crash detection technology, and that a team in Cupertino was working on a fix.

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